Customer Service

Here to Help

Our customer care department is on hand to help with any query you may have. Whether you wish to enquire about a particular product, stock availability or need advice on how to shop at DivaKids, then we will be happy to help. Email us your query and we will try answer your email straight away - and always within 24 hours. To contact us, Click here

Our Terms and Conditions will apply every time you visit the DivaKids website or Ebay Shop and/or order goods from our website or view the information we provide. Please note that our Terms and Conditions incorporate sections which we advise you to read. We recommend that you print a copy of these Terms and Conditions for your future reference.

Safe Shopping Guarantee:

You can shop at DivaKids with confidence. We accept Visa, MasterCard, American Express and PayPal through PayPal. PayPal provides safe and secure credit card and electronic cheque transactions for our customers and make it easier to shop. (please remember cheque transactions through PayPal will mean that your goods will not be posted until your cheque clears – approx. 7 days)

We also accept payments from all Credit / Debit cards through CardSave using 3D Secure payments. Either way you can be assured of the utmost safety at all times. We will never see your card details or hold any card information at Diva Kids or Glamtastic Ltd.

If you prefer, we can assist you by email. We can send you a PayPal Invoice or arrange a call back where we can take your order and card details by telephone. Email us at: info@DivaKids.co.uk

Care Instructions for your Apparel:

To keep you apparel looking new we recommend to always follow the wash care label - or:

Wash your apparel inside out in cold water on a delicate cycle, using a mild detergent.
Do NOT clean with bleach.
Tumble dry on LOW or air dry.

** Unless stated Apparel is NOT intended for sleepwear. **

Warranty Information:

DivaKids and Glamtastic Ltd uphold the warranties offered by the artisans and manufacturers who create or supply our products. Manufacturer's warranties vary, so we encourage you to ask for specific warranty information on products of interest. Please email us at info@DivaKids.co.uk

Our products are made by manufacturers, artisans and used by mothers like you and I. All products shown on this site are inspected and approved for softness, quality and durability. We pride ourselves on our great relationships with our vendors and our buyers strive to find unique clothing, gifts and accessories to provide to you.

We ship via Royal Mail - Recorded - Next Day - World Wide

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Traditional and Trendy Childrenswear, Baby Clothes, Luxury Kids Accessories & Toys

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