Frequently Asked Questions
CAN I CANCEL MY ORDER?
With most orders if you can contact us the same day we will endeavour to stop you items going out, but unfortunately, since all orders are processed immediately, after a certain time we will be unable to stop your shipment. We apologise for any inconvenience this may cause
WHAT IF I DON'T LIKE WHAT I ORDERED?
No problem - just see our returns section for details on how to exchange or get a refund
HOW CAN I PAY?
You can pay securely by debit or credit card - we take Visa, Mastercard, American Express or Switch using our 3D secure CardSave payment facility - or by Paypal if you prefer and have a confirmed Paypal account.
HOW DO I KNOW WHAT SIZE TO GET?
If you are unsure about sizing - just contact us and we will be more than happy to measure the item you are interested in 'just to make sure' it will fit - no problem!
THE ITEM I WANT IS OUT OF STOCK - WILL YOU BE GETTING ANY MORE?
If the item you want is showing as out of stock, keep checking back as it will be on order and put back into stock as soon as we have it. When we know an item is not coming back into stock again it will be removed from the site completely.
WHERE CAN YOU DELIVER TO?
Wherever you live, we will try to get your order to you as quickly as we can. There are various delivery checkout options covering the whole world!